Below is an overview of projects in which I've participated. For each project, I've added a few links which provide more info.
As Colruyt Group, the largest retail group in Belgium, offers hundreds of thousands different products to consumers spread across different store concepts, they want to manage all product master data in an efficient way, especially in a fast changing environment with ever increasing legislation and consumer requirements. Therefore the PIM - Product Information Management - programme was created in order to be able to provide reliable product information to the different business operating units within Colruyt Group.
The programme consists out of the following tracks:
As a functional analyst within this programme, I mainly participated in the tools and services tracks in which my main tasks were to:
Fine Food Meat, the largest meat-processing company in Belgium and a member of Colruyt Group, cuts, processes and packages poultry, beef, veal and pork and also takes care of salads and vegetarian products. Previously, Fine Food Meat used a number of custom built applications to support their business needs.
However, as the company has a steady grow, these applications became insufficient to fulfill the requirements in terms of traceability, procurement, warehouse management, costing & invoicing, ... That's why Fine Food Meat decided to make the transition to an industry specific MES - Manufacturing Exection System - for both its existing plant as well as a newly constructed plant. As this application had to be configured from scratch, multiple analysts participated in the implementation project. My focus was on costing, production workflows, master data and business intelligence. This included:
Symeta, a member of Colruyt Group, is a state of the art printing company which specializes in digital and variable data printing as well as mailing. To optimize the performance of the business processes and to focus on added value in each process, they launched a number of projects:
As a member of the process & quality team, my task was to:
Before implementing a new software solution, you want to make sure the application is configured or developed as expected. As a functional analyst in various projects and as a member of the Center of Excellence for Testing in Colruyt Group, I participated in structured testing & quality assurance activities in which we followed the V-model as a methodology and used HP ALM as a test management tool. These activities included:
Symeta, a member of Colruyt Group, is a state of the art printing company which specializes in digital and variable data printing as well as mailing. To reduce rework and to identify risks in the organisation, Symeta launched a project to introduce continuous improvement and to optimise the quality management system.
Furthermore, as Symeta also offers products & services to customers outside of Colruyt group, one of the requirements was to comply to ISO 9001. By obtaining this quality label, Symeta is able to ensure that their products & services consistently meet customer expectations and the necessary steps are taken to systematically improve the performance of the organisation.
As a member of the process & quality team, I helped Symeta to achieve its goals by:
Customer Communication & Experiences, the largest communication agency in Belgium and a member of Colruyt Group, relies on its ERP system to support the business processes, for example for the creation of sales orders, procurement of outside services, time registration on the shop floor, invoicing, ... For this company, the management of the application lifecycle was crucial. CCX could rely on me to:
When implementing a new application, most of the time an integration with one or several systems is required. This certainly was the case in most projects in which I've participated in the past. Some examples:
Setting up these integrations involved a number of steps such as:
Nowadays, every company needs a website because that's where so many of your potential customers are for so much of the time. Even if you have a brick-and-mortar store, investing in building an online presence can increase your offline store’s profits thanks to customers researching items online before purchasing them in-store. Think of it as an online billboard, a digital business card providing visitors with up to date information about your business.
That's why when we design a website, we include an award winning cloud based content management system which enables you to manage content in an easy and intuitive manner. In such a project, we focus on getting the minimum viable product online as fast as possible and adding extra functionalities later on in the project. Such projects include:
You can visit some of the websites I've created for small and medium sized enterprises by selecting the links below.
Symeta is a state of the art printing company which specializes in digital and variable data printing as well as mailing. As a member of Colruyt Group, they provide direct mailing solutions for all operating units within this group. When creating direct mailing campaigns on a regular base, Belgian postal service Bpost offers the possibility to reduce costs when complying to their sorting system. By introducing Bpost MailID v2, Symeta was able to adapt to the sorting requirements for direct mailing drops. This comes in two variations:
As Colruyt Group is sending out tens of millions of letters each year, being able to make use of the cost reduction which Bpost offers meant the ROI of this project was quite huge.
As a functional analyst within this project, my main task was to:
During several projects in industries such as printing & mailing, design & marketing, application development, meat processing, ... I was occupied with the requirements analysis, design & testing of reporting about indicators for operations, quality management, costing, ... By setting up the necessary reports, the company was able to monitor the performance of the processes. Below are some examples of reports I've created in the past for various industries:
The key aspect in generating these reports was determining the indicators which actually mattered and for which data was easily available. Next to that, I also made sure the data was graspable by representing the data in a visual way and comparing it to predefined targets. Finally, these reports offered the possibility to drill down on data so more details could be obtained.
Storopack is a worldwide player in providing packaging solutions for shippers needing packing supplies including air cushion packaging, paper padding, ... To support Storopack in its offline sales, we launched a direct mailing campaign in which customers received a printed catalogue containing an overview of all available products.
This campaign included the design of the catalogue, heatset rotation printing, determining the target group, direct mailing and reporting of the campaign results. To make sure Storopack stayed top of mind, we also launched an online campaign in which customers periodically received a newsletter to put the latest developments and promotions in the spotlights.
Refresco is Europe's largest independent juice and soft drink manufacturer and offers bottling solutions for national brands as well as private labels. It goes without saying that packaging plays a vital role in selling FMCG to consumers, that's why Refresco launched several projects to redesign the product packaging. As packaging development coordinator, Refresco's customers could rely on me for the coordination and realization of packaging for cans, labels, shrink-wrap films, ... This included: